Privacy

Effective Date: March 24, 2026
AI Interventional LLC doing business as Knee and Vein Vascular Centers (“we,” “us,” or “our”) is committed to protecting your Personally Identifiable Information (PII). This policy explains how we collect, use, and secure your data through our website (kneeandvein.com) and our services.

1. Information We Collect

We collect information to provide and improve our medical services:
  • Directly: Data you provide via forms, scheduling, emails, and phone calls (e.g., name, address, email, and phone number).
  • Automatically: Technical data such as your IP address, browser type, and "cookies" to help us understand how you use our site.
  • Health Information: Information you voluntarily share regarding your care or appointments.

2. How We Use Your Information

Your data is used to:
  • Manage appointments and provide clinical care.
  • Respond to inquiries and provide customer support.
  • Comply with legal, regulatory, and HIPAA requirements.
  • Improve website functionality and service delivery.

3. SMS Communications

By providing your phone number and opting in, you consent to receive text messages (appointment reminders, care updates, etc.) from us at 214-299-5676.
  • Privacy: Mobile numbers and SMS consent will not be shared with third parties or affiliates for marketing purposes.
  • Terms: Message frequency varies; message and data rates may apply.
  • Control: Text STOP to opt out at any time or HELP for assistance

4. Data Sharing & Disclosure

We do not sell or rent your personal information. We only share data with:
  • Service Providers: Trusted vendors (e.g., EMR systems, communication platforms) who support our operations.
  • Legal Necessity: When required by law, subpoena, or to protect our legal rights.

5. Security & Storage

We employ industry-standard administrative and technical safeguards to protect your data. While we strive for absolute security, please note that no method of electronic transmission or storage is 100% secure.

6. Healthcare Compliance (HIPAA)

Health-related data may be subject to the Health Insurance Portability and Accountability Act (HIPAA). This policy supplements, but does not replace, our HIPAA Notice of Privacy Practices.

7. Your Rights & Changes

You may request to review, correct, or delete your personal information by contacting us. We reserve the right to update this policy at any time; changes are effective immediately upon posting to our website.

8. Contact Us

For questions regarding this policy: